Last updated: 15 April 2025
These Terms of Service ("Terms") govern your access to and use of the website operated by ClaimBack Advocates ("ClaimBack Advocates", "we", "us", "our") at claimback-advocates.ch, and any services we provide to you. By accessing this website or engaging our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.
ClaimBack Advocates provides case assessment, strategy, and coordination services to victims of financial fraud perpetrated by brokers and related entities. Our services include, but are not limited to: review and assessment of fraud cases; preparation and submission of bank chargeback requests; preparation and submission of regulatory complaints; coordination with affiliated legal professionals; and ongoing case management and communication.
ClaimBack Advocates is not a law firm and does not provide legal advice directly. Legal services described or referenced on our website are provided exclusively by qualified independent legal professionals within our affiliate network. Any legal representation is governed by a separate engagement agreement with the relevant legal professional.
While ClaimBack Advocates has a strong track record of successful fund recoveries, we cannot and do not guarantee that any specific case will result in recovery. The outcome of any case depends on factors beyond our control, including the jurisdiction of the broker, the availability and strength of evidence, the responsiveness of regulatory bodies, and the assets available for recovery. Any references to past case results on our website are provided for illustrative purposes only and do not constitute a representation that similar results will be achieved in your case.
In order for us to assist you effectively, you agree to:
Our fee structure is agreed with each client individually prior to commencement of services. Where a success-fee arrangement applies, payment becomes due only upon confirmed recovery of funds on your behalf, and is calculated as a percentage of the recovered amount as agreed in writing. Any third-party costs such as court filing fees, forensic analysis charges, or regulatory submission fees will be communicated to you in advance and require your approval before being incurred.
All content on this website, including text, images, graphics, logos, and materials, is the property of ClaimBack Advocates or its content suppliers and is protected by applicable intellectual property law. You may not reproduce, distribute, or create derivative works from any content on this website without our prior written consent.
To the fullest extent permitted by applicable law, ClaimBack Advocates shall not be liable for any indirect, incidental, consequential, or special damages arising from your use of our website or services, or from our inability to recover funds in your case. Our total liability to you for any claim arising under these Terms shall not exceed the total fees paid by you to ClaimBack Advocates in connection with the relevant case.
We treat all information you provide in connection with your case as strictly confidential. We will not disclose your personal or case information to third parties except where necessary to deliver our services, where required by law or a regulatory authority, or where you have given your explicit consent.
These Terms are governed by Swiss law. Any disputes arising from or relating to these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Zurich, Switzerland, unless mandatory applicable law requires otherwise.
We reserve the right to amend these Terms at any time. The most current version will always be available on our website. Your continued use of our website or services following any amendment constitutes your acceptance of the revised Terms.
For any questions regarding these Terms of Service, please contact us at:
contact@claimback-advocates.ch
ClaimBack Advocates, Bahnhofstrasse 69, 8001 Zurich, Switzerland